Frequently Asked Questions
Everything you need to know about your gear and your order.
How long does shipping take for high-performance gear?
Standard shipping typically takes 3-5 business days. We also offer expedited shipping options at checkout for athletes who need their equipment ahead of a big event.
What is your return policy for worn sports apparel?
We offer a 30-day return window. Items must be in original condition with tags attached. For hygiene reasons, base layers and swimwear cannot be returned once the seal is broken.
How do I know which size is right for me?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a relaxed fit or sizing down for a compression fit.
Do you offer international shipping?
Yes, The Lost ships to over 50 countries worldwide. International delivery times vary by location, typically ranging from 7 to 14 business days.
Are your products covered by a warranty?
All our professional-grade equipment comes with a 1-year limited warranty against manufacturing defects to ensure you can train with total confidence.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.